Manage My Booking
Online Client Portal - give your customers control of their holiday bookings
Make it easier for your customers to manage their bookings online with Manage My Booking, a secure and easy-to-use online client portal for tour operators.
Designed to seamlessly integrate with your existing public-facing website, Manage My Booking gives customers instant access to their booking whenever they need it. Whether they want to check their itinerary, make a payment, update their details or download travel documents, everything is available in one convenient online portal.
A better booking experience for your customers
Give your customers the flexibility to manage their bookings 24/7, from anywhere.
With Manage My Booking, customers can:
- View their booking and holiday details
- Check their itinerary and travel arrangements
- Make payments online
- Notify you of changes to their booking
- Update personal and passport information
- Download travel documentation
- Keep track of their outstanding arrangements
- Access their booking information whenever they need it
Reduce routine administration for your team
Manage My Booking doesn't just improve the customer experience — it can also help tour operators and travel companies reduce routine booking administration.
Instead of contacting your team for every minor update or document request, customers can securely access the information they need and manage many aspects of their booking themselves.
That means fewer routine enquiries for your staff and a more efficient way to manage customer bookings.
Seamlessly integrates with your website
The Manage My Booking client portal slots seamlessly into your existing public-facing website, providing a consistent and professional experience from browsing your tours through to managing a booking or confirming a quotation.
Secure, convenient and always accessible
Your customers shouldn't have to wait for office hours to access their travel information.
With Manage My Booking, they can log in and manage their booking whenever it suits them — whether they're at home, at work or already travelling.
Simple. Convenient. Always accessible.
Their booking. Their time. Their control.
Give your customers the freedom to manage their travel arrangements while giving your team more time to focus on delivering exceptional holidays and experiences.
Manage My Booking puts your customers in control, while making booking management easier for your tour operation or travel company.
